BS EN 16636 is a European standard covering requirements and competencies for Pest management services, enabling improved quality, performance, workflow and professionality in pest management services.
Although I am not certified to this standard by an outside agency due to prohibitive costs, I do work to this standard and the process framework below shows how I approach all jobs
1: Client Contact
2: Inspect/Assess site
3: Assess Infestation, Identify pests and conduct a root cause analysis
4: Client and site risk assessment
5: Define field of legal application
6: Define pest management plan
7: Formal client proposal
8: Deliver the agreed service
9: Manage site waste
10: Formal record, service report and client recommendation
11: Confirm service effectiveness
12: Monitoring (return to 2)